- 1). Turn off your PC, then turn it back on and repeatedly press the "F8" key as the computer starts up.
- 2). Look for the boot menu, and when you see it, choose "Safe Mode" from the menu. Windows will now start with a minimum number of drivers, making it easier for the computer to start and allowing you to diagnose common problems.
- 3). Log on to your computer. You will have the option to use the System Restore function to take your computer back in time to before the problem occurred. You can also use the Control Panel to check the status of your hardware and software as you look for problems.
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