Locating the Error

• 1). Write down the file path of the error when the Run.dll error message is displayed. For example, write down "C:WINDOWS\system32\usvdgpo.dll."
  
  
• 2). Navigate to the "Start" menu and select the "Run" button. The Run dialog is displayed.
  
  
• 3). Type "services.msc" into the field and click the "OK" button to open the "Services Management" window.
  
  
• 4). Locate the file path that you wrote down. From the example, you would locate the "C:WINDOWS\system32\usvdgpo.dll" file from the right-hand side of the menu. Right-click on the file and click the "Stop" button.
  
  
• 5). Navigate to the "Start" menu and select the "Run" button. The Run dialog is displayed.
  
  
• 6). Type "regedit" into the box and press "Enter." The Registry window is displayed. Navigate to the appropriate key by expanding the "HKEY_LOCAL_MACHINE> SOFTWARE> Microsoft> Windows> CurrentVersion> Run" entry.
  
  
• 7). Click the "rusvdgpo" = "%System%undll32.exe %System%usvdgpo.dll, [LETTERS]" button and then press the "Delete" button on your keyboard. Restart your computer.
  
  

General Troubleshooting

• 1). Restart your computer. Sometimes simply restarting your computer will fix the run.dll error.
  
  
• 2). Remove any recently installed programs. Navigate to the "Start" menu and select the "Control Panel." The Control Panel is displayed.
  
  
• 3). Click on the "Add/Remove Programs" option.
  
  
• 4). Click on the program that recently installed. Select "Uninstall" from the menu.