Check Your Settings

• If your touchpad suddenly becomes unresponsive, it's possible your settings may simply need adjusting. Click “Start” and enter the word “mouse” in the search box. Under the “Mouse Control Panel,” click “Device Settings” and select the tab for your touchpad device. Click “Settings.” From here you can adjust the touchpad's sensitivity, scrolling and left and right button configurations.
  
  

Update Windows and Drivers

• As your NC6000 ages, the drivers for its built-in components may require updating to maintain maximum performance. Microsoft and HP release updates to their operating systems and laptop drivers regularly to help correct any functionality problems that may arise. Check Microsoft's website for any important updates to your Windows operating system, and visit HP's customer support pages for driver updates for your touchpad.
  
  

Discharge Stored Electricity

• Although your NC6000's main battery stores the electricity it requires to function, the other internal components can store energy as well. If the laptop stores too much electricity within the components, it can prevent various parts of your laptop from functioning normally, including your touchpad. To discharge this built-up energy, disconnect the adapter cord and remove the battery. Hold the power button for 20 to 30 seconds. Replace the battery and adapter cord and power up as normal.
  
  

Check Internal Cables

• Your NC6000's touchpad is connected to the motherboard by way of a small cable. If this cable becomes loose or detached, the touchpad will not function properly. With the help of your NC6000's maintenance manual, disassemble your laptop and check the connection of these cables, ensuring that each end is securely fastened. A professional repair technician can check this for you as well and can also perform other diagnostics to help ascertain the touchpad's problem.