- 1). Think about everything that's changed since the last time your laptop worked properly. If you installed a new piece of hardware or a new software package, that hardware or software could be causing a conflict.
You can use the "System Restore" tool to undo recent changes by clicking on the "Start" button and choosing "All Programs" from the menu. Click on "Accessories," then "System Tools," then "System Restore." Choose a date that was before you started experiencing problems with your Pavilion laptop.
If you can't get your laptop to boot normally, you can run "System Restore" by pressing the "F8" button as you boot and choosing "Safe Mode." When you log on this way, you'll automatically see the option to start the "System Restore" process. - 2). Right-click on "My Computer" and choose "Properties" from the menu. This will open up the "System Properties" menu.
- 3). Click on the "Hardware" tab, then on the "Device Manager" button. Click the plus sign next to each piece of hardware.
- 4). Look for any yellow question marks or red exclamation points on the list. These are indications that the hardware is not functioning normally. Some HP Pavilion models have had problems with corrupt display drivers and network card drivers, so it's recommended to check these "Device Manager" parts closely.
- 5). Right-click on the malfunctioning piece of hardware and choose "Update Driver" from the list. This will force the operating system to download and install the latest available driver for that piece of hardware. After the driver has been installed, make sure the error mark has disappeared.
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