How to Fix an HP Laserjet P2015 Printer

Replace Pickup Roller 1

1). Remove the power cord from the back of the P2015 and allow the printer to sit for 15 minutes.
2). Depress the button on the printer's front door, then pull the door down to expose the toner cartridge. Grab the toner cartridge on either side and slide it out of the printer.
3). Grab the pickup roller cover with your finger on the left end and your thumb on the right end.
4). Press the tab on the left end of the roller with your finger, then pull the cover to the left and then up. The roller will now be completely exposed.
5). Press the tabs on either side of the roller away from the roller. Pull the roller out of its spot.
6). Insert the new pickup roller, making sure the tabs line up with the notches in the new roller. Reinstall the roller cover's right tab first, then the left tab. Reinstall the toner cartridge and close the printer's front door.
7). Plug the printer back in if not replacing pickup roller 2.

1). Unplug the printer's power cord from the back of the machine. Allow the printer to sit for 15 minutes before proceeding.
2). Pull paper tray 2 completely out of the printer. Turn the printer so the front faces up.
3). Pull the white plastic tabs on either side of the pickup roller away from the roller, then rotate them upward. Slide the right tab as far to the right as possible.
4). Push the roller as far as possible to the right. Remove the tab from the left side and pull the roller out of its slot.
5). Insert the new roller, reinstall the left tab and push both tabs back against the roller. Rotate the roller assembly until it clicks. Reinstall paper tray 2 and plug the printer's power cord back in.