- 1). Check to make sure that the Jenn-Air cooktop is connected to a working power outlet if nothing on the cooktop is operating. Replace or reset the circuit breaker or fuse as needed.
- 2). Check the gas valve if nothing on the cooktop will heat but there is power and it is a gas model. Turn the gas valve on completely -- counter-clockwise. Look at the heating element and make sure it is firmly connected.
- 3). Clean the cooktop and grill or griddle, if applicable, with warm, soapy water and a cleaning sponge to remove excess spillover or debris if there is smoking during use.
- 4). Clean surface burners with a damp cloth and clean out clogged burner ports with a straight pin or needle if the flames are uneven or loud. Dry the burner surface before relighting.
- 5). Use cookware that is relatively the same size as the surface cooking area if there is not enough heat or excessive heat around the cookware. Cookware should have a flat bottom and should not extend beyond 1/2 inch outside of the cooking area.
- 6). Contact Jenn-Air for assistance as needed.
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