Problems With Downloading to an Apple iPod Touch From iTunes

Basic Troubleshooting

Though many people roll their eyes at this troubleshooting step, making sure your iPod is connected properly is always the first thing you should do. Before downloading anything to your iPod touch, check the USB interface cable to confirm that it is plugged in correctly, and recharge it if the battery is running low. Using a USB port that is connected directly to your computer rather than using an external USB hub can also be effective.

Sometimes it can be difficult to tell if the problem lies with your iPod or with your installation of iTunes. Re-establishing the connection between your devices can sometimes solve connection problems. Start by disconnecting your iPod from your computer. Once you've done that, turn off your iPod and your computer. Wait 30 seconds, restart your computer and reconnect your iPod. Next, try syncing your device again to see if the problem has been resolved.

If your computer's version of iTunes or your iPod touch's operating software is out of date, this can cause all sort of device issues, including downloading errors. First, check for any iTunes updates. If you're not running the latest version, take the time to upgrade. Next, plug your iPod touch into your computer. Use iTunes' "Check for Updates" tool to update your iPod's software, if necessary. You should also shut down any other programs that you may have running, to eliminate any software conflicts.

If all else fails, you may need to restore your iPod touch to its factory settings. This can be a frustrating fix, as all of your user data will be erased from your device. However, if nothing else works, this is probably the only way to go. To restore your iPod, connect your iPod to your computer and select it within iTunes. Within the Summary tab you can find the "Restore" option. If you've made backups of your iPod's data in the past, you can restore to the most recent backup to prevent losing all of your data.