- 1). Open Microsoft Outlook 2002. Go to the folder containing the message for which you want to change the flag.
- 2). Right-click the message and select "Follow Up." The "Flag for Follow Up" dialog box will open.
- 3). Select another option in the "Flag To" box to change the flag category.
- 4). Click the "Clear Flag" button to change the follow-up to "Completed."
- 5). Enter a different date and time into the "Due By" boxes to change the date and time by which follow-up needs to occur.
- 6). Click "OK" to save changes to the follow-up flag and close the "Flag for Follow Up" dialog box.
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