Everyday we as leaders are faced with problems and are expected to handle them quickly and efficiently.
There are some that think problems will go away with time but that is rarely the case.
There is an old saying, Problems only get worse with time.
My experiences agree with this saying, time only allows problems to get larger.
We have minor problems that we can resolve immediately as they are very simple and we have resolved similar ones in the past.
Experience is a great tool, but we also face problems we have never encountered before.
The first thing you must consider when handling a problem you haven't experienced previously is to get the facts.
If you don't understand what the problem is then obviously you can't make a rational decision.
Once you have the facts and you feel comfortable making a decision then do it and move on.
There is also the possibility that you have the facts but you don't feel comfortable making a decision.
Then don't make a poor decision, ask for help.
Where do you get this help from is a decision you have to make and hopefully you have a circle of trusted professionals like yourself to confide in.
There is no one that has the answer to every problem but if you have a circle of professional friends then collectively you can obtain advice and then make a logical decision.
I have worked with leadership that refused to take advice from anyone as they felt belittled by asking someone else to help them.
I would much rather ask for help solving a problem if needed, making a wise decision rather than letting my ego get in the way and make a poor decision that may have a major effect on my job and team.