Technology Software

SAP Business One Customizable ERP Solution for Multinational Corporation

This accounting software might be recommended to small companies in various industries and market niches. It has balanced business logic including inventory and distribution, discrete manufacturing and MRP, AR with CRM, AP with simple requisition, warranty contracts and even human resources. At the same time and this is in our opinion the discovery for multinational firm it is localized in major world regions. We would like to organize this paper in the form of FAQ or what we often hear in our consulting practice and our answers:

Q. We are sure that we will have to modify the system. How difficult is customization and do we have to do programming?
A. Customization doesn't require coding and you can add fields to core tables as well as introduce user defined tables. New objects automatically come with simple user interface. Popular projects are associated with Crystal Report design combining core tables and new fields and tables. Of course you can do software development in MS Visual Studio if you need. Application has SDK with code samples in VB and C#

Q. We are multinational firm and we are opening our overseas locations every year. Could you share about B1 availability internationally?
A. First of all we would like to say that this software supports Unicode and it is available in China and Southeast Asia (where you often find languages based on hieroglyphs). Secondly it covers South America including Brazil, Europe, South Africa and Russian Federation. It is of course available in English speaking regions including Australia and New Zealand. At this time it is not available in Arabic

Q. We already had few conferences with SAP in Sao Paulo where we are opening facility in Campinas. There seem to be some uncertainty about what localization is and how it is implemented
A. Let's talk about it. It is definitely language support in client interface, data entry and reporting. Second component is compliance and taxes. Here tax rates setup and calculation formulas usually come in native functionality. Compliance on the other hand could be offered through add-on available via ISV channel. In the case of Brazil there is SPED (Public Digital Bookkeeping) where corporations have to transmit its AR/AP invoices and other tax related documents over the internet. It is natural to suggest that SPED should be realized by ISV add-on and not present in core logic. So in each country you should get reasonable amount of homework

Q. If you don't mind couple of additional questions about our Brazilian options. What is ERP software competition assuming that localization is covered? And also where should we install the server and acquire user licenses?
A. Well in Brazil you can also see demos of Microsoft Dynamics AX and Oracle eBusiness Suite and few packages programmed locally for example Microsiga. Regarding server hosting and licenses in our opinion it is better in the United States where we assume you have your headquarters. Good advice is to keep all the subsidiaries similar in the sense of GL chart of accounts, customer and vendor naming convention and implementation procedures. This approach allows you to retain control over ERP and IT as well as reduce implementation time and cost

Q. Our destination is Siberia where we are acquiring mining facility. We are coming through paper work in Moscow and should be ready shortly. Would you share your experience on Business One in Russia?
A. In RF this software is available in Russian language. Actually core application supports Russian, Brazilian Portuguese, Chinese and other languages so there is no cost for you. Tax rates are also supported. However in Russian Federation tax agency reporting is heavily regulated. Local accountants expect software to print annual and quarterly Balance based on government approved chart of accounts. This is complicated and we heard opinions that good idea is to export GL entries to 1C Accounting (local software) and print out tax agency reporting from there

Please call us 1-866-304-3265, 1-269-605-4904, help@efaru.com. We have local presence in Chicagoland, Southern California, Atlanta Georgia, South West Michigan, Houston and Dallas areas of Texas. We serve customers USA and Canada nationwide and internationally via web sessions and phone conferences (Skype is welcomed). We are working on Brazilian ERP consulting market in Sao Paulo since 2004
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