Did you ever have two employees complete the same task? Or have a task no one completed because they though someone else was doing it? Every employee should have a Job description.
It not only makes sure all the work gets done but also makes for happier employees because they each understand exactly what they are to do.
Only you can determine what duties for which each employee is responsible.
If you do not each employee will fill the void and will develop their own opinion exactly what their job is.
This method not only causes gaps in work it also causes overlapping responsibilities.
A job description should consist of a list of job requirements and any standards by which the job will be answered.
For Example if an Administrative Assistants job includes processing a particular document that is critical your operation you night want to establish a standard such as all start orders must be processed within two days of receipt.
This is not to be confused with how to do a work item.
A system might be developed to describe exactly how to process a start order but that would be contained in a separate document.
Below is the position agreement I prepared for an employee of the development company.
Job Description POSITION TITLE: Administrative Assistant Reports to: Purchasing Manager (primary); coordinates with Project Manager, Sales Manager, President, and Land Acquisition Manager.
Result statement: To provide support services for all personnel Work Listing: 1.
Distribute daily incoming and outgoing mail 2.
Order and maintain office supplies 3.
Administer health insurance paperwork 4.
Administer phone/internet service 5.
Administer computer network service 6.
Keep President's and individual development files 7.
Maintain Permit/Sales/Construction folders by lot 8.
Order city permits 9.
Distribute lot start order info to subcontractors 10.
Distribute change orders to subcontractors 11.
Set up closing dates with buyer, bank, and attorney 12.
Prepare closing documents 13.
Distribute and monitor service requests with buyer and subcontractors Position Standards: 1.
Maintain files daily 2.
Process error-free, on-time closing documents/lot start order info/change orders 3.
Complete service requests within 30 days of request 4.
Process permits, start orders, and change orders within two business days of release.
It not only makes sure all the work gets done but also makes for happier employees because they each understand exactly what they are to do.
Only you can determine what duties for which each employee is responsible.
If you do not each employee will fill the void and will develop their own opinion exactly what their job is.
This method not only causes gaps in work it also causes overlapping responsibilities.
A job description should consist of a list of job requirements and any standards by which the job will be answered.
For Example if an Administrative Assistants job includes processing a particular document that is critical your operation you night want to establish a standard such as all start orders must be processed within two days of receipt.
This is not to be confused with how to do a work item.
A system might be developed to describe exactly how to process a start order but that would be contained in a separate document.
Below is the position agreement I prepared for an employee of the development company.
Job Description POSITION TITLE: Administrative Assistant Reports to: Purchasing Manager (primary); coordinates with Project Manager, Sales Manager, President, and Land Acquisition Manager.
Result statement: To provide support services for all personnel Work Listing: 1.
Distribute daily incoming and outgoing mail 2.
Order and maintain office supplies 3.
Administer health insurance paperwork 4.
Administer phone/internet service 5.
Administer computer network service 6.
Keep President's and individual development files 7.
Maintain Permit/Sales/Construction folders by lot 8.
Order city permits 9.
Distribute lot start order info to subcontractors 10.
Distribute change orders to subcontractors 11.
Set up closing dates with buyer, bank, and attorney 12.
Prepare closing documents 13.
Distribute and monitor service requests with buyer and subcontractors Position Standards: 1.
Maintain files daily 2.
Process error-free, on-time closing documents/lot start order info/change orders 3.
Complete service requests within 30 days of request 4.
Process permits, start orders, and change orders within two business days of release.
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