Business & Finance Outsourcing

What Sets The Philippine Staff Apart From Others?

Outsourcing has proved to be an effective and credible business strategy in providing manpower for companies while saving money and other resources. This is actually the reason why business process outsourcing or BPO companies are more popular than the companies to which they provide services. More and more multinational companies and small businesses alike are opting to outsource their non-core activities in order to lessen the cost of expenditures. They typically outsource services to developing countries in Asia such as Malaysia, Singapore, India, China, Thailand, and Philippines to cut the cost of productions and operations without compromising the quality of the products and services. By relocating services companies will have more time to concentrate on their main fields of expertise rather than spending time on various other tasks.

The Philippines is a prominent location when it comes to outsourcing. Many foreign companies are choosing to relocate their business activities to Philippines because of the many advantages that Philippine BPO brings. One of the best assets that the country has is its people the Filipino community.

What sets the Philippine staff apart from others?

1.English proficiency. Filipinos are well known for their communication skills. They can communicate in English fluently because it is one of the official languages in the country widely spoken by the Philippine population. English language is the language used in science and technology, academe, government and politics, and medicine. Language barriers are the least problems with potential clients and business partners since Filipinos are flexible enough to address the differences.
2.Culture affinity. The Philippines is the most westernized country in Asia as manifested by the Filipino lifestyle. Because of the effect of western colonization, the country and its people became very adept with the culture and traditions of western countries. Foreign companies that outsource their services in the country will not have any difficulties, because outsourcing providers and staff in the Philippines is proficient in creating a good working relationship. The Filipino culture holds a great affinity to the culture of western countries and this means that nothing could get lost among any cultural disparities.
3.Competent professionals. The country prides itself on an impressive literacy rate of around 90 percent. Filipinos place great value on education and the country provides basic education to basically the whole population. Since outsourcing provides an above average salary and good compensation packages, many graduates are choosing to work in the BPO industry which results to stiffer competition. In the long run this competition further improves the quality of the BPO employees.
4.Natural skills of Filipino staff. The Filipinos are naturally expressive and creative individuals. Many of them further improve their skills by taking courses such as multimedia arts, animation, creative design and others. The country is one of the top choices for companies that want to outsource services because of the skills and technological talents of the labor force in the Philippines.
5.Familiarity with business processes. Philippine staff is familiar with the marketing trends being used by western countries. It takes less time to train the Philippine workforce with regard to different business processes, and this is very beneficial in the cost savings scheme of clients.
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