- 1). Compile a list showing all the details about the scam including the amount stolen and the date, the order reference number, any address an item was delivered or received from, along with any other relevant information.
- 2). Phone the NSW Police Assistance Line (PAL) on 131 444 and report the scam to a customer service representative. Once they have taken all your details, the file will be made immediately available to officers at your local police department.
- 3). Wait to hear if any progress has been made with your case and follow up the matter with officers if you have not received a response within a reasonable amount of time.
- 4). Visit the Australian Government's cyber-fraud website "Stay Smart Online," which offers useful tips and advice on how to improve your online security and avoid such Internet scams in future.
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