- 1). Double check to make sure all personal information entered into the sign in page is correct.
- 2). Check for any specific error messages about credit card information or construction on the site.
- 3). Wait a few minutes before trying to log in again.
- 4). Click the "need help signing in" button. Enter email address to have log information emailed.
- 5). Call Netflix customer service at 1-866-716-0414 if you continue to experience problems logging in.
- 6). Recover an account on a forgotten email address by clicking the "forgot your email address or no longer have access to it?" button and enter full name and credit card information to find account.
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