Health & Medical Health Care

How to Correct Wrong Information on a Medicaid Application

Instructions

1

Gather appropriate documentation. If your salary has changed, collect several weeks' worth of pay stubs. If you have moved, or if your address was listed incorrectly, save a utility bill with your correct address on it, or make a copy of your driver's license.
2

Contact your caseworker if you have been assigned one. Explain that there is an error on your Medicaid application, and ask him to correct the information. If he can not fix it for you, ask if there is an automated or online system that you can use to update your information quickly and conveniently.
3

Mail or fax your documentation that you have gathered if necessary. It is best to mail copies of your original documents and to attach a return-receipt postcard, which is available at your post office. This will give you proof that the office received your new information.
4

Call the office after two weeks to make sure your information has been updated. If you are unable to verify this, ask to speak to a supervisor. If the supervisor asks you to resubmit the information, ask if you can mark it to her attention. Fax the material, and then call back the next day to ensure it was received.
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