- 1). Slide the hold switch to hold, then off. Set the iPod down on a table or flat surface. Hold down the menu and center buttons on the click wheel simultaneously and wait for the Apple logo to appear.
- 2). Connect your iPod to your computer or into a wall outlet and repeat Step 1. If there is still no response and you are plugged into your computer, move the USB or FireWire cable to a different port and try again.
- 3). Restart your computer, then launch iTunes. If a message opens asking if you'd like to update to the latest version of iTunes, select "Okay."
- 4). Click on your iPod under "Devices" on the left side of the screen, then select "Check for Update." Click "Yes" if there is an update available and allow iTunes to update your iPod, then try Step 1 again. If there is no response, move to Step 5.
- 5). Click on your iPod under "Devices" again, then select "Restore." Select the option to restore with the latest version of the iPod software. Wait for the restoration to finish, then eject your iPod from iTunes and attempt to use the click wheel. If you are still experiencing difficulties, make an appointment with your local Apple store.
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