Secret Shopping is a legitimate business which business owners take very seriously, and those Secret Shoppers who receive the lucrative shopping assignments at upscale stores and restaurants know that their factual, well-written reports will separate them from the crowds, earning them additional opportunities to work with that mystery shopping company in the future.
Attention to detail and factual reporting by these secret shoppers earn them repeat assignments as their reputation as an excellent shopper precedes them.
Have all necessary equipment and materials necessary to complete the evaluation.
Have a notepad and pencil/pens available, hand-held recorder, cell-phone, PDA or any other related tool, in order to record notes.
Verify the store location.
Some retailers have multiple locations that may be near each other, on the same road, or even in the same mall or retail center.
It is very easy to shop the wrong location and end up wasting your time and not getting paid for the shop if you don't verify the store name and location before you complete the assignment.
Complete and submit your secret shopper reports or forms within the assignment reporting requirements.
Details are extremely important.
If you cannot get an associate's name, try to provide a good physical description, such as sex, age, hair/eye color and any distinguishing features, such as facial hair, glasses, etc.
It is your responsibility to complete the secret shopping job during the assigned "when to shop" dates.
If a problem arises that prevents you from completing an assignment, you must contact your scheduler or designated person to alert them of the problems.
You will find that most schedulers are flexible and are willing to assist you to work out any issues to help you get the assignment done on time, but you must communicate with them, and not miss deadlines on a regular basis.
It is critical to be observant and take good notes after the secret shopping evaluation, and to submit the results within the specified time period.
Take the time to make sure that your reports are not only factual, but also well written, including spelling and grammar, and where requested, full details are provided.
Read the questions carefully and respond to the questions accurately and give details where appropriate.
You will find that your on-time, factual and well written reports will earn you additional secret shopping opportunities, which will increase your income and your fun factor.
Mystery shopping is fun and rewarding.
Enjoy your assignments as you get paid to shop!