- 1). Navigate to the Bleeping Computer website and download SmitFraudFix (see "Resources").
- 2). Restart the computer. Press the F8 button when the Windows splash screen appears.
- 3). Select "Safe Mode with Networking" from the menu that appears. Allow Windows to load into safe mode.
- 4). Click on the start button and select My Computer. Navigate to the folder where SmitFraudFix is located.
- 5). Launch SmitFraudFix. Follow the on-screen directions to run a full system scan. The scan will search all storage drives connected to the computer for the AV360 trojan and other malware. This scan may take several minutes to complete.
- 6). Allow the scan to finish. Follow the on-screen directions to remove the AV360 trojan and any other threats found during the scan. Close the removal software and restart the computer.
- 1). Navigate to the Malwarebytes website (see "Resources"). Download the Malwarebytes Anti-Malware software. Make a note of the download location.
- 2). Click the start button and select My Computer. Navigate to the drive and folder containing the download.
- 3). Double-click on the installation file for Malwarebytes Anti-Malware. Follow the on-screen directions to install the software.
- 4). Navigate to the installation folder. Launch Malwarebytes Anti-Malware.
- 5). Follow the on-screen directions to update the software to the most current version. Follow the on-screen directions to run a full system scan.
- 6). Allow the scan to finish. The scan may take several minutes.
- 7). Follow the on-screen directions to remove the Antivirus 360 trojan and any other detected malware. Close the Malwarebytes Anti-Malware software.
- 1). Navigate to the Safer-Networking website (see "Resources"). Download Spybot Search and Destroy. Make a note of the download location.
- 2). Click on the start button and select My Computer. Navigate to the drive and folder containing the Spybot software.
- 3). Double-click on the installation file for Spybot. Follow the on-screen directions to install the software.
- 4). Restart the computer. Press the F8 button when the Windows splash screen appears.
- 5). Select "Safe Mode with Networking" from the menu that appears. Allow Windows to load into safe mode.
- 6). Click the start button and select My Computer. Navigate to the folder containing the Spybot software.
- 7). Launch the Spybot software. Follow the on-screen directions to update the program to the newest version.
- 8). Follow the on-screen directions to run a full system scan. Allow the scan to finish. The scan will take several minutes.
- 9). Follow the on-screen directions to remove the Antivirus 360 trojan and other detected malware. Close the Spybot software and restart the computer.
SmitFraudFix
Malwarebytes Anti-Malware
Spybot Search and Destroy
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