Technology Computer & Networking security

How to Remove the Antivirus 360 Trojan

    SmitFraudFix

    • 1). Navigate to the Bleeping Computer website and download SmitFraudFix (see "Resources").

    • 2). Restart the computer. Press the F8 button when the Windows splash screen appears.

    • 3). Select "Safe Mode with Networking" from the menu that appears. Allow Windows to load into safe mode.

    • 4). Click on the start button and select My Computer. Navigate to the folder where SmitFraudFix is located.

    • 5). Launch SmitFraudFix. Follow the on-screen directions to run a full system scan. The scan will search all storage drives connected to the computer for the AV360 trojan and other malware. This scan may take several minutes to complete.

    • 6). Allow the scan to finish. Follow the on-screen directions to remove the AV360 trojan and any other threats found during the scan. Close the removal software and restart the computer.

    Malwarebytes Anti-Malware

    • 1). Navigate to the Malwarebytes website (see "Resources"). Download the Malwarebytes Anti-Malware software. Make a note of the download location.

    • 2). Click the start button and select My Computer. Navigate to the drive and folder containing the download.

    • 3). Double-click on the installation file for Malwarebytes Anti-Malware. Follow the on-screen directions to install the software.

    • 4). Navigate to the installation folder. Launch Malwarebytes Anti-Malware.

    • 5). Follow the on-screen directions to update the software to the most current version. Follow the on-screen directions to run a full system scan.

    • 6). Allow the scan to finish. The scan may take several minutes.

    • 7). Follow the on-screen directions to remove the Antivirus 360 trojan and any other detected malware. Close the Malwarebytes Anti-Malware software.

    Spybot Search and Destroy

    • 1). Navigate to the Safer-Networking website (see "Resources"). Download Spybot Search and Destroy. Make a note of the download location.

    • 2). Click on the start button and select My Computer. Navigate to the drive and folder containing the Spybot software.

    • 3). Double-click on the installation file for Spybot. Follow the on-screen directions to install the software.

    • 4). Restart the computer. Press the F8 button when the Windows splash screen appears.

    • 5). Select "Safe Mode with Networking" from the menu that appears. Allow Windows to load into safe mode.

    • 6). Click the start button and select My Computer. Navigate to the folder containing the Spybot software.

    • 7). Launch the Spybot software. Follow the on-screen directions to update the program to the newest version.

    • 8). Follow the on-screen directions to run a full system scan. Allow the scan to finish. The scan will take several minutes.

    • 9). Follow the on-screen directions to remove the Antivirus 360 trojan and other detected malware. Close the Spybot software and restart the computer.

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