- There are many aspects of training staff members. Training often commences with proper appearance and hygiene standards. The manager or owner should lead by example. Dress codes such as using the right type of shoe can help prevent injuries, as kitchen floors are often slippery. Other stages of training include learning the menu, cooking or food preparation, service standards, cleaning and safety.
- Foods such as meats must be served at specific temperatures. Restaurant staff who are not trained properly may fail to abide by these standards. The consequences are drastic, as customers can get sick with a food-borne illness. This can propagate Board of Health issues and even closure of the restaurant.
- A properly training staff will keep the restaurant running efficiently and increase customer satisfaction. Customers are more apt to patronize a restaurant when its workers are well-trained in hospitality and service. Meanwhile, the continuous process of food preparation, service, clean-up and changing of shift personnel will operate more smoothly as well.
- Restaurants that train their staff members effectively can usually expect to generate more sales and profit. Satisfied customers are more likely to come back to the restaurant or tell friends and family members about their positive experience, according to Entrepreneur.com.
- Turnover in a restaurant can be high. A restaurant owner or manager should always be looking for intelligent and ambitious individuals during the hiring process. Self-motivated employees are easier to train and can keep your operation running more smoothly.
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