Business & Finance Outsourcing

Business Process Outsourcing For Rural Welfare

The Indian BPO industry is applauded by the international clients for assurance of high quality and timely delivery of services.
Recent reports suggest that Andhra Pradesh has entered a contract with one of the renowned BPO companies to establish call center agencies in each of its districts.
The purpose of setting up BPO firms is to manage the back office operations of different welfare schemes that are being the run by the government of the respective state.
This move has been taken by the government in order to provide direct job vacancies to more than thousand people of the rural population of the state.
Andhra Pradesh is the first state of the country, to adopt business process outsourcing in directing the people towards economic development of those areas.
In future, more states will follow the same trend for achieving greater economic growth in their rural areas.
The welfare schemes are supported by the district administration with the help of the local administrative units, in an unorganized manner.
That is why; the schemes are unable to yield optimum productivity.
These processes can be streamlined with the help of business process outsourcing services, thereby, creating a consistent process management.
The quality of the operations will also increase with the BPO firms entering into such activities.
At present, the schemes are being run in the absence of a centralized system of inspection since there is no one to manage the data effectively.
As a result, the productivity and progress of these operations are not being supervised by anyone.
On the other hand, the BPO firms are capable of managing data in an efficient way.
Thus, by implementing the BPO services, the authorities will get a chance exercise control on the activities that are being performed by the local units.
The governments of almost all the states are coming up with various welfare schemes all of which need to be handled properly.
Implementation of business process outsourcing services will enable them to rationalize their process management and accelerate the building of new call center companies for meeting the demands of the government.
Running of BPO firms in the rural regions of India is entirely a new trend that has evolved in the outsourcing landscape of the country.
The growth of the call center industry in these regions will result in a relatively high income and a better standard of living of the people.
Thus, the rural areas will be able to achieve a high HDI (human development index).
The scope of employment in the business process outsourcing industry will drive the rural population to educate themselves.
As a result, the percentage of literacy will considerably increase in the rural parts of the country.
The rural infrastructure will grow at a rapid pace with the advent of new business prospects.
The best part is that the resulting infrastructural and industrial development of these regions will reduce the rate of migration.
Once the people here, start getting all the facilities for leading a better life, they will not migrate to the urban areas.
Thus, the cities will be relieved from over congestion of population.
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