Business & Finance Outsourcing

Necessary Steps to Be Taken by Medical Transcribers to Deliver Quality Transcription

We have a training module for medical transcribers, the primary objective of the training module is to make sure that they are able to comprehend the taped medical dictations correctly using word processing equipment.
Module is designed to raise the level of Performance & Competence: 1.
Familiarization with transcription & dictation machines Basic Criteria - The ability of the transcriber is judged if the oTrainee learns to hear the recorded audio and types them, again hears the recorded dictation to verify the correctness of the typed content.
oTrainee learns & analysis the dictation and listening to the tone of the voice for correct punctuation.
Evaluation - the transcribers ability is screened oThe skills acquired are judged on the completion of transcription Learning goals I.
Operate a dictation machine II.
Practice hearing medical terms III.
Typing the recorded audio IV.
Proper comprehension skills of recorded audio 2.
Type medical records on word processor Basic Criteria - The ability of the transcribers is judged if the oTrainee can prepare a transcribed document which is accurate and without any spelling, grammar and punctuation errors oTrainee is able to transcribe a document consisting of 45 lines in 30 minutes Evaluation - the transcribers ability is screened §After the transcription assignments are complete §After the transcription tests.
Learning goals I.
Ability to prepare transcription copies II.
Editing skills for correcting spellings, grammars punctuation and typographical errors III.
Prepare transcripts that can be sent by mail.
IV.
Trainee is able to maintain a minimum production rate of transcripts.
3.
Review the medical transcripts Basic Criteria - The ability of the transcriber is judged if the oTrainee can identify the errors and make corrections as per transcription guidelines oTrainee can perform quality checks of the transcription maintaining 100% accuracy levels Evaluation - - the transcribers ability is screened oBased on maintaining quality accuracy levels of 100% Learning goals I.
Ability to review the transcribed document II.
Maintain quality III.
Maintain accuracy levels 4.
Familiarize the trainees in medical terminology Basic Criteria - The ability of the transcriber is judged if the oTrainee can use references and information available on the internet and medical dictionaries Evaluation - - the transcribers ability is screened oPeriodical tests for familiarization of medical terminology Learning goals I.
Learning medical terminology and referring manuals for references 5.
Familiarize the trainees with medical reports and records Basic Criteria - The ability of the transcriber is judged if the oTrainee can prepare different kinds of medical reports oTrainee can prepare the reports at a brisk pace without any errors Evaluation - - the transcribers ability is screened oCompleting transcription assignments Learning goals I.
Ability to identify different medical records and reports II.
Ability to independently prepare an accurate report Our Grading Policy After an intense training session, we have a grading standard to rank the trainees; the parameters are as follows, Grade A+ = 95% to 100% Grade A = 90% to 94% Grade B = 80% to 89% Grade C = 70% to 79% We hire & assign trainees only after they secure Grade A+ or Grade A, the trainees who are unable to secure the grades are put through training again, until they are able to get the required hiring grades.
Over all, thanks to our training modules 90% of the trainees score A+ or A grades.
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